Neon and walkmans were in. It was the eighties and Bill and Bob Smethurst had just begun what would be their career-long journey in the tile industry. Learning all the tricks of the trade from their dad, Bob (Senior), they successfully stepped into the role of fourth generation Smethurst tile gurus. “A business can only be as strong as its customer base.” This was the slogan Bob Senior lived by and continues to be the cornerstone of operations for New Hampshire Tile and Smethurst Tile even today. Our Smethurst Tile locations are conveniently located in Burlington, Ipswich and five minutes outside of Boston in Malden, MA. Visit us today!
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05/29/18 - Anonymous, Malden MA (Malden Showroom) 10 of 10 rating
05/29/18 - Carina D., Ipswich MA (Ipswich Showroom, 9 of 10 rating) " Very helpful staff, very polite even when I didn't purchase some items from you. Didn't need to add cost of designer to project because staff gave me choices for my tile that are perfect!" Salesperson = Ashlee G
05/22/18 - Art S., Bedford MA (Malden Showroom) 10 of 10 rating - Salesperson = Bob O
05/21/18 - Anonymous, Wakefield MA (Burlington Showroom, 10 of 10 rating) " Loved everything about this place. They were awesome and very helpful."
05/15/18 - Anonymous, Arlington MA (Malden Showroom) 10 of 10 rating
05/08/18 - Anonymous, Malden MA (Malden Showroom) 10 of 10 rating
04/30/18 - Janet L., Rowley MA (Ipswich Showroom, 10 of 10 rating) " I love dealing with Mike in the Ipswich store. he has been very patient and helpful to my remodeling process.. I highly recommend your store and his expertise!! thank you"
04/16/18 - Judy, Stoneham MA (Burlington Showroom, 10 of 10 rating) "Both Ross and Sonya were knowledgeable and professional. Sonya went above and beyond to answer some design and color questions as well. I thoroughly enjoyed working with them."
02/26/18 - Dorren H., Murray H., Burlington MA (Burlington Showroom) 10 of 10 rating
01/23/18 - Joe T., Billerica MA (Burlington Showroom, 10 of 10 rating) "Everyone who has helped my wife and I every time we have come in there has been awesome. A+ customer service with an A+ selection and product" Salesperson = Sonja B.
01/21/18 - Mireille L., Burlington MA (Burlington Showroom, 10 of 10 rating) "We appreciate your flexibility to accommodate our schedule, which kept being pushed back. We love the tiles." Salesperson = Sonja B.
01/15/18 - Carol, Burlington MA (Burlington Showroom, 9 of 10 rating) "Ross was a great help walking me through the details!"
01/15/18 - James W., Gloucester MA (Ipswich Showroom) "I purchased Schluter products for a shower. The man who waited on me was very knowledgeable and helpful." Salesperson = Bob S.
01/09/18 - Bret M., Beverly MA (Ipswich Showroom, 10 of 10 rating) "We had a great experience purchasing tile. Everyone was helpful and attentive. They even went out of their way to provide samples from another location the next day- we appreciated that very much."
01/05/18 - Anonymous, Wakefield MA (Malden Showroom, 10 of 10 rating) "Purchased bathroom vanity and linen closet. Great quality! Sales rep Cheryl in Malden was pleasant, knowledgeable accommodating."
12/22/17 - Chris D., Boston MA (Malden Showroom, 10 of 10 rating) "Bob O. was great! He was very patient with delays in my remodel. I'll definitely shop at Galleria again."
12/14/17 - Kathleen D., Lexington MA (Burlington Showroom, 10 of 10 rating) "Sonja B. was extremely helpful and a pleasure to work with. She's very enthusiastic and has a good sense of style and color."
11/13/17 - Frank, Woburn, MA (Burlington Showroom, 10 of 10 rating) "Sonia was an excellent customer service rep very friendly and knowledge about Gallery products" Salespeople: Sonja B. and Ross L.
11/14/17 - Carol R., North Andover, MA (Burlington Showroom, 10 of 10 rating) "I wish I found this place earlier. The Burlington store was fantastic especially Sonja. Very helpful."
11/6/17 - Lucia P., Saugus, MA (Malden Showroom, 10 of 10 rating) "The customer service was excellent!" Salesperson: Cheryl B.
11/6/17 - Anonymous, Medford, MA (Malden Showroom, 10 of 10 rating) "Great showroom ..like the selections"
11/20/17 - Anonymous, Jamaica Plain, MA (Malden Showroom, 10 of 10 rating) "Customer service was great."
10/19/17 - Tracy, Swampscott, MA (10 of 10 rating) says "Bob O. helped me pick out my tile purchase-he was a great help"
9/25/17 - Ken S., Burlington, MA (Burlington Showroom, 10 of 10 rating) "Great selection and very helpful"
9/20/17 - Karen B., Malden, MA says "Staff and product are excellent! Staff are Knowledgeable, Helpful, and patient! All around great experience.." Salesperson: Larry T. and Cheryl B.
9/12/17 - Anonymous, Arlington MA (Burlington Showroom, 10 of 10 rating) "Sonja was friendly, helpful and knowledgeable!"
9/6/17 - Mike V., Malden, MA says "Always an enjoyable day of shopping at Galleria. The staff are always extremely knowledgeable and helpful. Just a great place to do business with" Salesperson: Larry T.
08/21/2017 - Matthew M. says "My contractor steered me and my wife to Smethurst Tile in Malden. We contacted Larry who has worked with my builder for years. He was able to help us pick out both a beautiful Backsplash for our kitchen as well as tile flooring for our bathroom. Both products were very classy and added not only beauty but warmth to our complete first floor remodel. And too boot, they were very reasonably priced. He never tried to sell us something that we either didn't want or could not fit into our budget. And he made our buying experience terrific. I would highly recommend anyone Looking to put stone or tile into their home to give Larry at Smethurst a call first. You won't be disappointed."